From concept to completion, a contract manufacturer plays an invaluable role in bringing your products to market. The relationship between client and manufacturer is critical, especially for industries that produce complex and specific chemical products.
Is your current contract manufacturer a good fit? If you’re reading this article, you might be considering a switch. Whether you’re dissatisfied with the current performance or seeking a more experienced co-packer, a new chemical contract manufacturer may be exactly what you need.
The question is, how do you know when it’s the right time to make a change?
This post will dive into four specific but not all scenarios in which it makes sense to switch contract manufacturers.
When producing chemical products, quality must always be a top priority. Your contract manufacturer should have a dialed-in system for quality control and corrective measures that are always improving.
Does your current co-packer strictly adhere to customer specifications and industry standards? Do they promptly address and fix any potential discrepancies? Do they treat your products like their own?
If not, you may find yourself dealing with ongoing product defects or frustrating inconsistencies. These lapses shouldn’t be ignored, as they could result in significant repercussions for your business in the market. The impact of poor quality control directly correlates with a company’s public reputation, as well as its revenue and conversion rates.
Customer loyalty, hard-earned through years of dedicated service, tends to waver when products fail to meet expectations. Moreover, negative feedback and returns can snowball into damaged credibility that’s nearly impossible to rebuild because of your contract manufacturer.
If your current chemical contract manufacturer lacks quality assurance, switching contract manufacturers offer a strategic way to safeguard your brand reputation and preserve customer loyalty.
As a business scales and evolves, so do its production demands. Sometimes, the need to switch simply blooms from your company’s growth and increased requirements that your current product facility or contract manufacturer can not supply.
If your business is thriving, you need a contract manufacturer that can seamlessly adapt and scale. Manufacturers that were once suitable for small-scale operations may struggle to keep up with the production demands of a rapidly growing business.
In such cases, you’ll want to consider transitioning to a new contract manufacturer that can accommodate your heightened requirements. Failing to switch can (and likely will) lead to certain growth limitations like production bottlenecks, delays, and compromised quality.
Embracing scalability through a more adaptable chemical contractor empowers businesses to explore new market segments, expand their product portfolios, and secure promising futures in their industries.
Unsurprisingly, many businesses consider switching to explore better manufacturing pricing and optimize their financial resources.
If you’ve noticed that your manufacturer is adding unexpected or hidden fees to your bill, it may be time to look elsewhere. Inconsistency in pricing is more than just frustrating – it can contribute to serious budget overruns and financial strains. Unpredictable pricing also poses challenges when forecasting production costs, making budget planning daunting.
Some contract manufacturers may even tack on unnecessary production costs, such as expensive materials, overtime, or processes that do not align with the project’s requirements.
Switching to a contract manufacturer that offers transparent and competitive pricing brings sizable benefits, including enhanced cost predictability and improved allocation of financial resources. Moreover, it gives your business a competitive edge—you can offer more attractive prices without compromising on product quality or profitability.
Customer Service and Relationship
Customers deserve consistent, excellent care. Your chemical contract manufacturer should also provide quality service from the beginning of the relationship to now.
As your relationship with your contractor evolves, there are some customer service factors you’ll need to assess continuously.
First and foremost, consider the manufacturer’s ability to maintain open and transparent communication. A strong relationship is built on honesty and a willingness to share critical information. That way, both parties can make informed decisions together, so you don’t get blindsided.
Another hallmark of a strong contractor-client relationship is collaboration and helpfulness. A reputable contract manufacturer should truly be invested in their customer’s success. The contractor’s willingness to work collaboratively, offer insights and improvements, and provide support when needed demonstrates a commitment to mutual and beneficial growth.
Fairness in all aspects is also crucial. Customers should feel confident that they are receiving fair treatment and value for their investment. Additionally, chemical contract manufacturers should add value through expertise, continuous improvement, and innovative solutions, constantly seeking ways to optimize processes, cost, and the finished good.
Do You Need a Chemical Contract Manufacturer You Can Trust?
We are a fifth-generation family-owned and operated chemical contract manufacturing company founded in 1922. We have built our contract manufacturing capabilities to provide a full-service experience for consumer and commercial-grade chemical brands. Our key capabilities include strategic procurement, bulk chemical handling, chemical blending, full-service lab work, liquid filling, packaging, e-commerce solutions, warehousing, distribution, and software integration.
We manufacture chemical products for consumer use in global retail and e-commerce outlets and commercial use in large containers and bulk filling for the household, fabric, pet care, industrial, automotive appearance, functional fluid, agriculture, and marine industries. We do not own, manufacture, or sell products under our brand.
We operate three manufacturing facilities and five warehouse and distribution centers in Garden Grove, California, and Lawrenceville, Georgia. Our facilities are ISO 9001:2015 and 14001:2015 certified by Tüv Rheinland and EPA Registered. Our success over 100 years has been based on providing quality services and building long-term relationships with customers, suppliers, and employees.